My first experience working with Gabriella dates back to 2014 with a completely different environment (those days working for a large scale, multinational behemoth) but I remembered that she used to have a tremendous amount of deep background knowledge and flexibility around how to provide the solution that best suits to the respective needs of the participant and the environment. That is the reason why we invited her to my current firm (small scale, more people and informal relationship based organization). She asked our team penetrating questions and helped us tease out problems that we weren’t brave enough to address or raise. She fostered openness, transparency and communication among the team members. What Gabriella did was providing the skills and education to guard against bad habits like avoiding confrontation just because it was just more convenient. Thank you Gabriella for your help, again.